Effective September 26, 2017
INFORMATION WE COLLECT
We may collect personal information about our users in various ways. For example, we may collect information that you provide to us, information that we collect through your use of the Services, and information that we collect from publicly available sources or third parties.
Information You Provide to Us. When you register or otherwise interact with the Services, you may be invited to provide personal information. For instance, when you create a public profile, sign up to receive newsletters, participate in polls, contests, surveys, or respond to offers or advertisements, we may ask for information such as your name, address, email address and telephone number. We collect information and files that you send us or upload to the Services, such as when you submit specifications to us, like climate information, design parameters, or search or calculation queries. We also may request information about your interests and activities, your gender, age, date of birth, username, hometown and other demographic or relevant information. If you transact business with us, we may collect payment information, such as your credit card number and expiration date.
Information About Your Use of the Services. In addition to the information you provide to us directly, we may collect information about your use of the Services. For example, we may collect:
Device information - such as your hardware model and manufacturer, IP address, other unique device identifiers, operating system version, browser type and settings, such as language and available font settings, and settings of the device you use to access the Services.
Usage information - such as information about the Services you use, the time and duration of your use of the Services, information about the websites you visit right before arriving at, while navigating and immediately after leaving the Services, and other information about your interaction with content offered through the Services. This includes information that we collect using cookies, web beacons, and similar technologies. For detailed information about our use of
cookies, web beacons, and similar technologies and choices you have available to you, see Online Tracking and Advertising.
Information From Third-Party Sources. We may receive information about you from publicly and commercially available sources, as permitted by law, which we may combine with other information we receive from or about you.
HOW WE USE INFORMATION
To Provide, Manage, and Improve our Products and Services. This includes, for example, managing your account, providing you with customer support, processing payments, and enrolling you in programs in which you elect to participate. We may also use your information to analyze use of our products and Services, to customize your experience with them, and to provide you with relevant advertising on our Services and elsewhere.
To Communicate With You. We may communicate with you about our and our partners' products, services, and promotions, including by email, postal mail, and telephone. We may also send you push notifications if you choose to receive them. For example, we may send you push notifications to let you know when someone has sent you a message or for other service-related matters.
As Appropriate to Protect the Services. We may use your personal information as we believe is necessary or appropriate to protect, enforce, or defend the legal rights, privacy, safety, or property of the Services, its employees or agents, or other users and to comply with applicable law.
With Your Consent. We may otherwise use your information with your consent or at your direction.
SHARING OF INFORMATION
The following provides information about entities with which we may share information. Our practices vary depending on the type of information.
Service Providers. We may share your information with our authorized service providers that perform certain services on our behalf. These services may include fulfilling orders, providing customer service, supporting the Services' functionality, and processing credit card payments.
Other Parties When Required By Law or Appropriate to Protect Our Services. We may share your personal information as we believe is necessary or appropriate to protect, enforce, or defend the legal rights, privacy, safety, or property of the Services, our employees or agents or users or to comply with applicable law or legal process, including responding to requests from public and government authorities.
In Connection With a Corporate Transaction. We reserve the right to transfer any information we have about you in the event that we sell or transfer all or a portion of our business or assets to a third party, such as in the event of a merger, acquisition, or in connection with a bankruptcy reorganization.
We also may share other information with third parties in a manner that does not identify particular users, including, for example, aggregated data about how users are using our Services.
HOW TO ACCESS YOUR INFORMATION AND OTHER CHOICES AVAILABLE TO YOU
Manage Your American Wood Council Account. If you have an account, please visit your account settings to manage and update your contact information. If you request that we deactivate or delete your account, please note that we may still retain some of your information to prevent fraud, to troubleshoot problems, to assist with any investigations, to enforce our rights, and to comply with legal requirements, as is permitted by law.
Email Communications. If you would like to opt out of receiving commercial email messages from us, follow the instructions contained in those email messages.
Push Notifications. If you wish to opt-out from receiving push notifications on a mobile device, follow the instructions in your device's settings.
Targeted Advertising. You may choose whether to receive some forms of targeted advertising from participating ad networks, audience segment providers, ad serving vendors, and other service providers by visiting websites operated by the Network Advertising Initiative and Digital Advertising Alliance. Please see Online Tracking and Advertising for further information about how to disable cookies, web beacons, and similar technologies and other choices that may be available to you with respect to certain types of targeted advertising.
We have in place electronic, physical, and managerial measures to protect the information we collect online. However, please be advised that even the best security measures cannot eliminate all risks. We cannot guarantee that only authorized persons will view your information. We are not responsible for third-party circumvention of any privacy settings or security measures.
You can help protect your personal data by keeping your password confidential. You should change your password immediately if you believe someone has gained unauthorized access to it or your account. If you lose control of your account, you should notify us immediately.
LINKS TO THIRD-PARTY ONLINE SERVICES
Our Services may link to third-party websites and services that are outside our control. We are not responsible for the security or privacy of any information collected by other websites or other services. You should exercise caution, and review the privacy statements applicable to the third-party websites and services you use.
COLLECTION AND USE OF INFORMATION BY THIRD PARTIES GENERALLY
ONLINE TRACKING AND ADVERTISING
Cookies. Cookies are small files that are placed on your computer when you visit a website. Cookies may be used to store a unique identification number tied to your computer or device so that you can be recognized as the same user across one or more browsing sessions, and across one or more sites. Cookies serve many useful purposes. For example, cookies can remember your sign-in credentials so you do not have to enter those credentials each time you visit the Services. Cookies also help us improve users' experiences and understand how the Services are being used because they help us see which pages and features visitors access and how much time they spend on the pages. By studying this kind of information, we are better able to adapt our Services and provide you with a better experience.
Your browser or device may offer settings related to cookies. For example, you may be able to configure your browser not to accept cookies or to notify you when a cookie is being sent. For more information, visit your browser or device's help material. If you decide not to accept cookies, you may not be able to take advantage of all of the features of the Services.
Beacons. We, along with third parties, also may use technologies called beacons (or "pixels") that communicate information from your device to a server. Beacons can be embedded in online content, videos, and emails, and can allow a server to read certain types of information from your device, know when you have viewed particular content or a particular email message, determine the time and date on which you viewed the beacon, and the IP address of your device. We and third parties use beacons for a variety of purposes, including to analyze the use of our Services and (in conjunction with cookies) to provide content and ads that are more relevant to you.
Other Tracking Technologies. We, along with third parties, also may use other kinds of technologies, including unique identifiers associated with your device, such as mobile ad identifiers. Standard Internet technologies may also include Local Shared Objects (also referred to as "Flash cookies") and HTML5 local storage. These technologies are similar to the cookies discussed above in that they are stored on your device and can be used to store certain information about your activities and preferences. However, these technologies may make use of different parts of your device from standard cookies, and so you might not be able to control them using standard browser tools and settings. For HTML5 local storage, the method for disabling HTML5 will vary depending on your browser. For Flash cookies, information about disabling or deleting information contained in Flash cookies can be found here.
In addition to disabling cookies, web beacons, and similar technologies as described above, you may opt-out of receiving targeted advertising from participating ad networks, audience segment providers, ad serving vendors, and other service providers by visiting websites operated by the Network Advertising Initiative and Digital Advertising Alliance.
Due to differences between using apps and websites on mobile devices, you may need to take additional steps to disable tracking technologies in mobile apps. Many mobile devices allow you to opt-out of targeted advertising for mobile apps using the settings within the mobile app or your mobile device. For more information, please check your mobile settings. You also may uninstall our apps using the standard uninstall process available on your mobile device or app marketplace.
OTHER IMPORTANT INFORMATION
Children's Privacy. The Services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13 unless permitted by law. If we learn we have collected or received personal information from a child under 13, we will delete that information in accordance with applicable law.
California Privacy Rights. California law permits users who are California residents to request and obtain from us, once a year and free of charge, certain information regarding our disclosure, if any, of certain categories of personal information to third parties for their direct marketing purposes in the preceding calendar year. We do not share personal information with third parties for their own direct marketing purposes, except with your consent.
Do-Not-Track and Similar Mechanisms. Some web browsers and some mobile operating systems transmit a Do-Not-Track ("DNT") to the websites with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. Because there currently is no industry standard concerning what, if anything, websites should do when they receive such signals, the Services does currently respond to DNT browser signals or mechanisms. If and when a final standard is established and accepted, we will reassess how to respond to these signals.
American Wood Council
222 Catoctin Circle SE, Suite 201
Leesburg, VA 20175
Phone: (202) 463-2766
Fax: (703) 771-4079